2025 Rental Information and Terms and Conditions

Office Hours

Apr-Oct: Mon – Fri: 8am–5pm; Sat: 9am–4pm.
Nov-Mar: Mon - Fri: 9am-5pm; Sat: Closed.
We are closed Sundays & stat. holidays.
A non-refundable deposit of $500 is required at the time of booking. The receipt of this does not imply acceptance of the booking. Only when the booking has been confirmed by OWASCO (Herein referred to as the Company) is the deposit accepted, as the first instalment of the total payable.
We reserve the right to substitute a vehicle equivalent or larger at no extra daily rental cost to the customer. Any subsequent expense (gasoline, ferry costs, etc.) are the sole responsibility of the renter. Important: Always add 2 ft to any vehicles for “Ferry Bookings”.
Rental dates may be extended if available but not contracted. Rental & Tax Charges are payable 30 days prior to departure. If payment in full has not been received by the stipulated date, the Company reserves the right to cancel the booking without further notice and without refund of deposit.
Tax is charged according to the laws of the province where equipment is rented.
A security/cleaning/mileage deposit will be required at pick-up.
A valid national driver’s licence is necessary to rent an RV. For guests from overseas, an international driver’s licence is recommended. All members
of the party wishing to drive the vehicle must be listed on the signed Rental Agreement. The main renter has to be between 25 – 75 years old and needs to have a valid credit card at pick up time. We accept Visa and MasterCard. Pre-paid Credit Cards are not accepted.
The renter will be responsible for all traffic violations and parking tickets. In the unlikely event that you receive a ticket for any traffic violation or for illegal parking, it is essential that you present this to Owasco when you return the vehicle, together with the appropriate fine payment. Owasco will then complete the paperwork and pay your fine with no additional charges. If you fail to report a traffic violation/parking ticket, Owasco will charge $25 in addition to the fine and it will be charged to your credit card.
The cost of gasoline is entirely the responsibility of the renter. The Company makes no claims regarding the consumption of any of its vehicles, and will accept no responsibility if the client’s estimate of gasoline consumption is more or less than anticipated.
Time will be spent to acquaint the renter with the use and operation of the vehicle. This will cover all aspects necessary for the enjoyment of a recreational vehicle. Please allow 60 – 90 minutes for instruction, paperwork and unpacking.
There will be a minimum fine of $250 if you carry a pet or smoke in your rented vehicle.
Travel on the Dempster HWY, otherwise known as Yukon Hwy 5 and Northwest Territories Hwy 8, into the NW Territories and Nunavut is not allowed. Owasco does not permit its vehicles to travel to Mexico or Death Valley. Owasco assumes no responsibility for loss of time due to mechanical breakdowns while traveling in a travel restricted area. RV’s are not permitted on roads designated on the official provincial and state maps as ‘other roads’ – gravel or dirt.
A surcharge of $300 applies to rentals travelling North of Fort St. John on the Alaska Hwy, Cassiar Hwy into Yukon and Alaska. We allow Northern rentals in our Non-Slide out models, C22-C24, only with the purchase of our Northern Surcharge. Northern use must be specified at the time of reservation (Further conditions apply). Please note insurance coverage is void if travelling in restricted areas without authorization. Repairs, damages and delays caused by mechanical breakdowns will be the responsibly of the renter. $110 per rental. The preparation fee covers the first tank of propane (for cooking, heating etc.) Also included is: First Aid Kit, Scissors, Screwdriver, Flashlight, Tire Pressure Gauge, Level, BBQ Lighter, 15 AMP Adapter and Fuses, Leveling Blocks, Water Hose, 1-Axe, Hitch Lock, Scrub Bucket, Toilet Paper, Rubber Gloves, Fly Swatter, Dust Pan, Broom, Toilet Toss-ins.
The $105 per person/per trip (max. charge = 4 kits / $400) covers the following: Per Person: Duvet and Duvet Cover, 1-Flat and 1-Fitted Sheet, 1-Pillow & Pillow Slip, 1-Bath Towel, 1-Hand Towel, 1-Face Cloth, 1 Bath Mat/unit, 1-Large Plate, 1-Cereal Bowl, 1-Cup, 1-Glass, 1-Knife, 1-Fork, 1-Tablespoon, 1-Teaspoon, and 1-Steak Knife. Per Vehicle: Set of Pots, 1-Frying Pan, Set of Bowls, Can Opener, 1-Corkscrew, Whisk, Spatula, 2-Carving Knives, Peeler, 1-Serving Spoon, 1-Cooking Spoon, Cutlery Tray, Cutting Board, Kettle, Coffee Maker, 2-Tea Towels, Strainer, Fire Extinguisher, Cleaning Cloth, and a Pot Holder Set.
For a flat fee of $90. We rent out all of the above with the exception of linen/pillows/duvet/towels. This is a great value if you want to bring your own sleeping bag!
Additional items are also available for rent on a first come, first serve basis: camping chairs, toasters and more. Other rental items available are: bicycles, bike racks, and a baby bed. All misc. items should be reserved in advance. Limited quantities are available.
The renter is responsible for checking engine oil and coolant levels at each refuelling, as well as reporting mechanical failures to Owasco immediately. Oil and coolant refills will be reimbursed at check-in, upon presentation of receipts.
The renters of the motorhomes and vans or the participants in an all inclusive tour or caravan acknowledges the possibility of a mechanical failure or breakdown and acknowledges that such occurrence is an inherent contingency associated with the operation of the vehicle used, and that such contingency is beyond the control of the Company. The renter or participant agrees to hold the Company harmless from and against any and all loss of time, transportation costs, inconvenience, loss of food in the vehicle and any and all expenses resulting from such contingency in the event of mechanical failure or breakdown other than the CDR/VIP insurance. The Company will make all reasonable efforts to assist the renter to obtain help or arrange for repairs, subject to the business hours of local repair facilities. The company will not accept responsibility, nor will it issue refunds in excess of $75.00 unless prior authorization to proceed with repairs in excess of the sum has been granted by an officer of the Company. Collect calls are accepted.
Vehicles must be returned before 10:00am on the final day. A rate of $50/hour will be charged for each hour overdue. There are no refunds for early returns or unused kilometres. To avoid extra charges please return the vehicle clean inside (i.e. sinks, stove, microwave, refrigerator, washroom, floor and cab); outside must be clean (normal road dust is acceptable). The renter is not expected to wash towels, bedding, etc. Holding tanks must be emptied prior to return of vehicle, otherwise a dumping charge of $150 per holding tank will apply.
Owasco is not responsible for hotel charges, car rental or any other accidental or consequential costs in the event of a breakdown. Within 24hrs a report to Owasco/Insurance Company and /or Police must be filed in case of an accident, damage to vehicle, vandalism, fire or theft. Otherwise the insurance is null and void.
Parking in Montreal and Ottawa is not allowed. No fee is charged when cancelled within 3 days of making the reservation provided it is not within 30 days prior to pick-up date.
- Booking time to 30 days prior to pick up: $500
- 30–16 days before pick up: 60% of rental charges
- 15–1 days(s) prior to pick up: 75% of rental charges
- No show - 100% of the rental
One-way fee is payable in full on any cancellation. Owasco will not refund any reservation cancelled, missed or otherwise as a result of war, act of terrorism or Mother Nature.
Units are not guaranteed to come with awnings and there are no rebates or refunds for non-functioning awnings. Please ensure to operate the awning with entrance door closed and while there is no inclement weather.
Units are not guaranteed to come with generators unless the generator surcharge has been purchased. There are no rebates or refunds for non-functioning generators.
Minimum Rental Period: 7 Days (14 in March). Short term rentals (less than 7 days) are available on a last-minute basis except during blackout periods. Please contact us for further details.
Floor plans and specifications may vary within each rental category, and are subject to change without notice. Information supplied with reference to a vehicle description is general. We cannot guarantee a specific unit or floor plan when making a reservation.
Further details as per our rental contract.